We Can Help You Manage or Co-pilot Your Revenue Cycle
Community Provider Solutions
Our team applies technical expertise and technology-driven solutions to produce cleaner medical claims, fewer denials, and improved collections. We take the worry off the table, maximizing collections and optimizing compliance. Our solutions help you streamline operations and increase profitability, efficiency, and compliance so physicians can focus on excellent patient care.
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Ignite Growth with Accelerated Collections and Simplified Management.
Choose a Trusted RCM Partner
While you seek improved financial performance first and foremost, effectively managing your revenue cycle also solves staffing issues and integrates otherwise out-of-reach technology to automate processes and drive efficiency. Every provider’s reason for partnering with revenue cycle experts is different, but we ensure one common outcome: peace of mind.
Stability
We drive operational and financial stability through our expert staff and ability to flex our technology to solve your revenue cycle challenges. We use all our tools to deliver results, from staff training and process improvement to building your technology suite.
Efficiency
Maximizing cash is one thing. Doing so at a lower cost is another. Your revenue cycle outcomes are benchmarked for efficiency from a technology stack, work strategy, and compassionate care perspective.
Guidance
With Acclara as your partner, you’ll gain insight into strategies you have not yet seen or experienced directly, increasing your revenue cycle IQ exponentially.
Key to Success in the Rapidly Evolving Healthcare Industry Lies in the Ability to Adapt to Your Revenue Cycle Needs
Offering a responsive and flexible engagement model, our approach is centered around collaborative management support, co-pilot or full-scale management. We strive to achieve optimal outcomes in net patient revenue, cost-effectiveness in collections, and elevated patient experience.
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Insights
Demonstrated Acclara Success Brings Expanded Coding Business in LA Market
Due to the performance in coding experienced at Heritage, In January of 2019, Acclara expanded our coding business footprint in the Los Angeles market by acquiring more business with the larger Providence St. Joseph healthcare organization. Acclara was tasked with an influx of inventory without adding additional full-time employees to handle the increase in A/R.
Extended Business Office Management Agreement Allows Adeptness at Meeting Patient Needs
In a large healthcare organization, there are many moving, complex pieces and this results in competing priorities. As a CFO, revenue cycle management is key to overall business performance, but not top concern—clinical initiatives take priority. With that being said, outsourcing revenue cycle management isn’t throwing up a white flag. It’s actually the first big step toward gaining control and regaining clinical and financial focus of an organization.
St. Joseph Heritage Healthcare Gains Flexibility with Acclara Coders
Over time, Heritage faced a slew of staffing issues: vacation or personal leave requests, turnover, and the high cost of hiring and training new coders. Simultaneously, they were rapidly acquiring new provider groups, and needed a flexible number of coders trained across multiple specialties.
Our Values Aligned: Katherine Shaw Bethea Hospital
Fantastic service, excellent care, and knowledgeable staff made this 80-bed acute care facility a top-rated healthcare provider in this Midwest community. KSB’s commitment to “restore, maintain and enhance health” and their vision to “be the community’s first choice for health services” were met by our own promise, to help them maneuver complex payer dynamics and provide exceptional financial services to their patients.
What if outsourcing your revenue cycle led to improved performance and peace of mind?
Regional West made a much-needed decision to move toward a single EHR and patient accounting system throughout the health system, which led to expected and unexpected challenges. Cash pressures were real. Operational processes needed to be revamped. Employees were asked to learn new, complex system. The wind-down of the legacy system proved to be a competing priority. There was talk of restructuring, which brought uncertainty, leaving many important questions without clear answers.
How a Specialized Team Can Reduce Clinical Denials and Boost Your Bottom Line: Insights from a Revenue Cycle Expert
Start optimizing your revenue cycle by enhancing department collaboration and coordination. By involving executives, physicians, and nurses, you can improve processes and perspectives and take control of your revenue cycle management. Refrain from allowing simple errors in the revenue cycle process to affect your bottom line or patient experience. Start optimizing your revenue cycle today!
Improving Revenue Collection and Patient Experience for Penn Medicine
As one of the top health systems in the state, Penn Medicine partnered with Acclara to run its commercial insurance follow up to increase efficiency and lower the cost to collect. Acclara also manages high-touch customer service operations to ensure the patient experience matches the Penn Medicine brand.
Transforming the Revenue Cycle Organization at UCHealth
UCHealth partnered with Acclara as an extension of its revenue cycle management team to help deliver the capabilities and expertise to increase collections and reduce bad debt while also improving the experience, satisfaction and loyalty of patients.
Revolutionizing Healthcare Revenue Cycle: How Acclara & RemedyIQ Deliver 95% Accuracy in Expected Reimbursement
Trust in expected reimbursement is fundamental to a strong revenue cycle. Expected reimbursement is a critical but challenging competency for healthcare organizations, requiring constant attention and expertise to manage complex agreements with payors and changes to contracts, amendments, and payer policies. Discover how a team of experts specializing in revenue cycle and underpayments can help manage complex payor agreements, identify errors, and implement proactive solutions.
A Culture of Care
The most meaningful aspect of the patient financial experience is often overlooked: The personal, one-to-one interaction that occurs between a patient and a member of an organization’s billing team. These brief encounters leave a lasting impression.
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I was looking for a partner who cares about the patient experience like we do, who could operate as an extension of our culture and team, and who could handle complexity and scale … For the last 10 years there is nothing I’ve asked that they have not been able to deliver.
A lot of people think they can do it all themselves without outside help, but my cost to collect has gone down, in large part due to Acclara freeing up my team to focus on high dollar, high probability work.
Coding Related Denials used to be one of the things that kept me up at night. I truly appreciate the work that has been completed over 6 months to reduce the inventory in these work queues from a high of $7.7M to the current amount of ~$40k.
Implementing payment IVR was the right decision. It boosted our revenue, freed up our staff, and allowed our patients to pay how they wished when it was convenient for them.